STORE POLICY
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1. INTRODUCTION
Welcome to Rayven Stokes Designs. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or engage with us through SMS notifications and other communication channels.
2. INFORMATION WE COLLECTION
When you interact with our store, we may collect the following information:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit card details, payment method information, and transaction history.
- Device Information: IP address, browser type, and other technical data to optimize your browsing experience.
- Communication Preferences: Your preferences for receiving updates, newsletters, and SMS notifications.
3. HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and fulfill your orders.
- Communicate with you regarding your orders, shipping updates, and support requests.
- Send you promotional offers, product updates, and personalized recommendations.
- Provide you with updates through SMS notifications if you have opted in.
4. SMS NOTIFICATIONS
If you choose to sign up for SMS notifications, we may use your phone number to send you:
- Order confirmations, shipping updates, and delivery notifications.
- Promotional messages, exclusive offers, and product launches.
- Customer service updates and reminders.
By opting in to SMS notifications, you consent to receive text messages from us at the provided number. Message and data rates may apply. You can opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive from us.
5. THIRD PARTY SHARING
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us process payments, fulfill orders, and deliver products.
- Marketing Partners: Trusted partners that assist with our marketing campaigns and SMS notifications.
- Legal Requirements: If required by law, regulation, or in response to a valid legal request.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. COOKIES AND TRACKING TECHNOLOGIES
This website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
We use cookies and similar tracking technologies to enhance your shopping experience. Cookies help us understand how you use our website, remember your preferences, and improve our services.
7. YOUR CHOICES AND YOUR RIGHTS
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing emails and SMS notifications.
- Disable cookies through your browser settings.
8. DATA SECURITY
We implement reasonable security measures to protect your data from unauthorized access, use, or disclosure. While we strive to keep your information secure, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with the “Last Updated” date.
10. CONTACT US
If you have any questions about this Privacy Policy or how we handle your information, please contact us at RAYVENSTOKESDESIGNS@GMAIL.COM
**Last Updated: OCT 10 2024**